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Panel Profiling’s Next Big Thing

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By The Editors

How accurate is your panel profiling? uSamp CEO Alan Gould recently wrote about the need for higher-quality sample, and Adaptive Profiling™ is one of the ways uSamp is committed to this idea. Vice President of Product Allen Vartazarian sat down with Gould recently to explain what Adaptive Profiling is and how it’s revolutionizing panel profiling. Watch the video below to hear how Adaptive Profiling greatly reduces sample burn and increases completion rates.

December 4th, 2014

Posted in Panel

Redefining Panelist Profiling

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By Scott Worthge, VP, Research Solutions



With so much talk about what mobile, big data and so many other “next big thing” topics are doing for market research, there’s much less discussion and focus on online panel. We often hear comments such as: “nothing is new with online panels,” “no one is innovating” and “online sample is a commodity.” I politely disagree with these opinions. Let’s look at something new and innovative uSamp has developed central to the value that online panels provide—respondent profiling.

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October 9th, 2014

Sample Wars, Smart Technology and
the Future of Data Quality

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By Alan Gould, CEO

 

Over the last six months in particular, our uSamp and Instant.ly teams have built and launched exciting new products, improved existing products, hired top talent and opened new markets. We are moving faster than ever, working harder and leaving our competitors breathless. What we are attempting to do—provide great, advanced market research products for an industry that historically has been slow to change—is not easy. I want to share some of my thoughts about what success for us will look like and how we are going to get there. So, let’s start with the business of selling online sample, our core business. We are justifiably proud of how fast we have become a major player in the space but there are trends that we need to get out in front of if we want to continue to prosper.

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October 3rd, 2014

Around the Web: How Mobile Impacts
Shopping & M-Commerce

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By The Editors

Mobile commerce is rapidly changing as more consumers are using their smartphones to purchase, comparison shop and access discounts. A recent white paper by iModerate, in partnership with uSamp, reveals what customers are buying on their phones and what features make mobile shopping better.

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September 9th, 2014

5 Things Every Survey Programmer
Wishes You Knew About Mobile Research

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By Joe DiGregorio, Senior Director, Global Programming

As is the case with any trend in market research, large or small, the rapid growth of data collection on mobile devices has brought with it countless new tools and methodologies.

Having started my career at the dawn of the transition from computer-assisted telephone interviewing (CATI) to online as a method for data collection, I’ve lived through many of the challenges associated with this type of transition before. There’s a game-changing medium in town, and (almost) everyone wants a part of it. Clients are told they need it but not all of them know why or how to use it. Research methodologists brainstorm how to transition the old methods to the new without impacting historical data, and they invent brand new methods never before feasible with the old research methods. Developers race to create every new application they can think of, hoping enough people can be convinced they are useful. Some of them stick and become part of new way of doing research.  Some of them gather dust as they are replaced or fail to prove their worth.

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September 4th, 2014

Choosing a Sample Partner: Three Tips
for Vetting Your Vendors

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By Joe Jordan, Vice President of Panel Operations

In my many years of managing custom market research projects in all study type varieties, one issue constantly lurked in the underground of all sample providers: Where is this sample being sourced?

Many times I discovered that the sample vendor I chose for my high-priority, top secret, critical study was just a mere middle man to other various sample vendors I specifically did not choose because they had wronged me in the past. Much like elephants and the IRS, researchers never forget vendors who have failed them at the final hour. They have nightmares of that 4 a.m. email the day a study should close, saying “We are reaching out to other partners” on a “best efforts basis.” It makes finding a sample provider for your next project all the more daunting.

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Leveraging Mobile and Online
Communities to Gauge Customer Context

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By The Editors

How do your customers view your products and services? In a marketplace where constant change is the new normal, being able to see the world through your customers’ eyes is essential to growing your business and finding new and retaining existing customers. In the video below, “Mobile Research Communities: An Agile Approach to Customer Context,” Allen Vartazarian, VP of product at uSamp, and Julie Vogel, VP of Communities at Morpace, discuss the following:

  • How new mobile research capabilities let you interact with your customers in-the-moment
  • How online research communities can help you build customer partnerships that strengthen and deepen your understanding of customer context
  • Why one Fortune 500 company changed its approach to a target audience based on a combination of these research approaches

Mobile Research Communities Webinar: An Agile Approach to Customer Context from uSamp on Vimeo.

June 13th, 2014

Posted in Mobile

2014 Year-in-Preview:
Ben Leet’s Predictions

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In this post, Ben Leet shares his predictions on where the market research industry is headed in 2014.

What is your New Year’s resolution in 140 characters?

Stay ahead of the game! The pace of change will not slow down anytime soon.

What do you anticipate being the biggest trend for 2014, and why?

As mentioned before, I think the wider marketing world is going to move increasingly into big data analytics to find uplifts in marketing ROI, and I still think research has a big part to play in this area. And, of course, mobile methodologies will continue to evolve and adoption of them will increase.

What companies/brands do you think will do well in 2014, and why?

Those that understand how consumers think and move with them will do well across all verticals, but those that continue to “do what we’ve always done” will start to fall by the wayside pretty quickly.

Any thoughts on what 2014’s biggest buzzword might be?

Mobile!

What will success look like in 2014?

For my company it will be to continue innovating and bringing new concepts and ideas to the marketplace, and I hope the same is true for the industry at large.

January 15th, 2014

Posted in Industry Trends

2013 Year-in-Review: Top 5 uSamp Blog Posts

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Data, whether it was being leaked, mined, or modified by “big,” was on everyone’s minds in 2013. Mobile technology continued to push forward with lower-cost, higher-tech, sharper-pixelated options emerging in the market; while telecommuting, something that seemed the natural progression of the digitally savvy millennial, took a step backward. Many of these major developments also rippled through the market research community, so uSamp’s leaders took to the blog to weigh in and offer commentary on how these changes shaped the direction of our industry.

Here are our top five blog posts from 2013:

 

#5 An App Alternative: How the Mobile Web Expands Reach

A late entry in the year but an obvious contender for top blog post. In this piece, uSamp director of product Allen Vartazarian explains why mobile apps are not the only game in town when it comes to mobile market research.

#4 The Virtual Office Place: Productive or Disruptive?

Yahoo CEO Marissa Mayer’s decision to pull the company plug on all telecommuting sparked huge debates everywhere from the water cooler to Twitter and more. In an age where technology has made working remotely so easy, the ban seemed a counter-intuitive move on Mayer’s part. We took the polarizing debate to our panel and received surprising results, which we pulled together in this infographic.

#3 Big Data in Market Research: Big Deal or Big Hype?

Big data was certainly the buzzword of record early in the year, that is, until over-zealous jargon junkies sucked every last drop of meaning out of it. And while data may be the new gluten-free in the media, it’s a familiar face for those in the MR space. In this piece, our former director of analytics, Siva Venkataraman, took a moment to demystify big data and articulate its real potential.

#2 Mobile Apps and Data Privacy: How Much Information Are You Willing to Share?

In hindsight, it seems less surprising that during a year when we all marveled at the power of numbers, we also become painfully aware of abuses in data collection. With the public outcry over NSA practices, we couldn’t resist polling Americans about where they stood on personal data and privacy.

#1 A Geofencing Primer

2013 was a year to stay on the fence—the geofence, that is. One of the most exciting strategies to emerge in mobile market research was geofencing, the ability to use location-based technology in smartphones to connect with customers in-store, at the very point of purchase or consumption. We found this topic so interesting, we devoted an entire three-part series to it. Click here for parts two and three.

December 30th, 2013

Posted in Industry Trends

Why Mobile, Big Data and Real Time
Are Here to Stay

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uSamp's CTO, Carl Trudel

Recently, uSamp published a Q & A with CTO, Carl Trudel, who is pushing his team to think outside the box and anticipate client demand before it happens. Here he shares the challenges of recruiting, iterating and the importance of being device agnostic.

Q: How are you developing technology to keep up with clients’ needs?

A: It’s all about platform and flexibility. When you think in terms of platform, you don’t build custom development for clients. Instead, you configure features for specific client’s needs. This is much more powerful and allows us to move much faster. This is key to staying on top of the competition.

Q: What is different today than five years ago?

A: A lot! My top three would be mobile, big data and real time. Mobile is not the next cool thing anymore… it is our way, our basis, our framework. Big data is not about lots of data anymore; it is about the right data. And finally, real time is not just a nice thing to have – everyone expects real time information for anything we do. At uSamp, we understand all this and that puts us ahead of anyone else.

Q: How fast can you bring product to market?

A: At uSamp, we move fast. We follow Kanban agile methodology, which optimizes the flow from product ideation to production release. Our highly customizable platform offers flexibility and allows us to deliver new product very fast.

Q: What keeps you up at night?

A: Unfortunately, everything. I always want more and to do better. I am very hard on myself and on the team. There is so much potential for what we can achieve – I wish I did not have to sleep at night!

Mobile is not the next cool thing anymore… it is our way, our basis, our framework. Big data is not about lots of data anymore; it is about the right data. And finally, real time is not just a nice thing to have – everyone expects real time information for anything we do. At uSamp, we understand all this and that puts us ahead of anyone else.

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October 2nd, 2013